FAQs - Our Process

For a standard kitchen or bathroom renovation, design typically takes 2 to 3 weeks from the initial consultation. Projects with significant structural complexity, multiple material specification iterations, or extensive 3D visualization work may take 3 to 5 weeks. We provide a clear design phase timeline during the consultation.

For kitchen and bathroom renovation permits in most GTA municipalities, plan for 4 to 8 weeks from a complete and accurate first submission. Our complete, code-compliant first submissions minimize the comment rounds that extend this timeline. For structural modifications requiring engineering, allow additional time for the engineering review before permit submission.

Construction follows the approved plan in the sequence described, demolition, structural modifications where applicable, rough plumbing and electrical, inspection of rough-ins before walls are closed, tile installation, cabinetry installation, counter templating and installation, fixture installation, painting, trim, and finishing. Our project manager provides regular updates and coordinates all trade activity. The job site is kept clean and organized throughout.

You do not need to be present throughout the construction phase. Our project manager coordinates all trade access and we establish access arrangements with you before construction begins. We do need you available for key decision points, final material confirmation, design decisions that arise during construction, and the final walkthrough. We communicate these needs in advance.

Minor changes, finish selections, fixture choices, minor layout adjustments that do not affect permitted elements, are handled through a change order process with clear pricing and your approval before any additional work proceeds. Changes that affect permitted elements such as moving a drain, changing an electrical circuit, or altering a structural element require revised drawings and permit resubmission. We encourage thorough design resolution before construction begins to minimize this situation.

We verify tile substrate preparation, the surface must be flat, structurally sound, and appropriate for the tile format and application. For shower installations, we verify waterproofing membrane installation before any tile is set. We verify adhesive coverage and back-buttering for large-format tile. We verify grout joint consistency and appropriate grout type for the specific application. We verify drain slope in shower installations. And we conduct a final inspection of tile installation before the project is considered complete.

Our quality inspection is a systematic review of every completed element against the construction drawings and our internal checklist. For kitchens: cabinet alignment and door function, drawer slide function, countertop seam quality, backsplash tile adhesion and grout, lighting function on all circuits, all plumbing fixtures for proper seating and absence of leaks, range hood function and exhaust at the exterior termination. For bathrooms: tile adhesion, grout consistency, shower door alignment and sealing, all plumbing fixtures for function and absence of leaks, exhaust ventilation function, lighting function, radiant heating function where installed.

The handover is a room-by-room walkthrough with you of the completed kitchen or bathroom. We demonstrate the function of all cabinetry, fixtures, and systems. We point out any specific maintenance recommendations for the materials installed. We address any remaining items on the spot. We provide the permit close-out package and the written workmanship warranty. And then the space is yours to enjoy.

Our workmanship warranty exists for exactly this situation. If you identify any defect in our workmanship within the warranty period, contact us directly. We schedule a prompt site visit, assess the issue, and address it at no cost to you. We want every client to be completely satisfied with their finished kitchen or bathroom for the full duration of the warranty period and beyond.